Who We Are

EnergyXDriveHub operates as a specialized corporate finance education platform serving professionals and analysts across Malaysia. We're based at No.103, 162, Jalan Gedong Lalang 10, Gedong Lalang, 70400 Seremban, Negeri Sembilan, Malaysia.

When we say "we," "us," or "our," we're referring to EnergyXDriveHub and our educational services. This policy explains how we handle your personal information when you interact with our website, programs, or services.

Information We Collect

We collect information that helps us provide better educational experiences and support your professional development in corporate finance.

Information You Provide Directly

• Contact details when you inquire about our programs (name, email, phone number)
• Professional background information during enrollment processes
• Payment information for course registrations (processed securely through third-party providers)
• Communication preferences and feedback about our services
• Career goals and learning objectives to customize your experience

Information We Collect Automatically

• Website usage patterns and page interactions
• Device information and browser specifications
• IP addresses and general location data (country/region level)
• Referral sources and navigation paths through our site

How We Use Your Information

Your information helps us deliver quality education and maintain professional relationships. Here's what we do with it:

• Respond to your inquiries about our corporate finance programs
• Process enrollment applications and maintain student records
• Send program updates, schedules, and educational materials
• Improve our website functionality and user experience
• Analyze learning outcomes to enhance our curriculum
• Comply with Malaysian education and business regulations
• Communicate about upcoming courses and relevant industry developments

We don't use your information for automated decision-making that would significantly affect you without human oversight.

Legal Basis for Processing

Under Malaysian personal data protection laws, we process your information based on:

• Consent: When you voluntarily provide information through forms or communications
• Contract performance: To deliver educational services you've registered for
• Legitimate interests: To improve our services and communicate about relevant opportunities
• Legal compliance: To meet regulatory requirements for educational institutions

Information Sharing and Disclosure

We're selective about who we share your information with. Here are the situations where sharing might occur:

Service Providers

We work with trusted third parties who help us operate our business:

• Payment processors for secure transaction handling
• Email service providers for program communications
• Web hosting and analytics services
• Learning management system providers

Legal Requirements

We may disclose information when required by Malaysian law or to protect our legitimate business interests, but only to the extent necessary.

Your Rights and Controls

Under Malaysia's Personal Data Protection Act 2010, you have several important rights regarding your personal information:

To exercise these rights, contact us using the information provided below. We'll respond within 21 days as required by Malaysian law.

Data Security and Protection

We take data security seriously and implement multiple layers of protection:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls limiting who can view your information
• Regular security assessments and monitoring
• Staff training on data protection best practices
• Incident response procedures for any potential breaches

While we implement strong security measures, no system is completely immune to risks. We continuously monitor and improve our security practices.

Data Retention

We keep your information only as long as necessary for legitimate business purposes:

• Inquiry information: Deleted after 2 years if no enrollment occurs
• Student records: Maintained for 7 years after course completion for certification purposes
• Payment records: Retained for 7 years to comply with Malaysian tax requirements
• Marketing communications: Until you unsubscribe or withdraw consent
• Website analytics: Aggregated data retained for 2 years maximum

When retention periods expire, we securely delete or anonymize your information unless legal requirements mandate longer retention.

International Transfers

Our primary operations are based in Malaysia, but some of our service providers may process data outside Malaysia. When this happens:

• We ensure adequate protection through contractual safeguards
• We work only with providers who maintain appropriate security standards
• We monitor cross-border data handling practices
• We comply with Malaysian requirements for international data transfers

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes:

• We'll post the updated policy on our website with a new effective date
• We'll notify enrolled students via email about material changes
• We'll provide reasonable notice before changes take effect
• We'll maintain previous versions for reference if needed

We encourage you to review this policy periodically, especially before providing new information or using new services.

Compliance and Oversight

We're committed to maintaining compliance with Malaysian data protection laws. Our privacy practices are regularly reviewed to ensure we meet current standards and best practices in the education sector.

If you have concerns about how we handle your personal information that we haven't been able to resolve, you may file a complaint with the Personal Data Protection Department under the Ministry of Digital in Malaysia.